Aviva
Strathmiglo, Fife
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Haart
Lincoln, Lincolnshire
If you're looking to join a supportive, ambitious, and high-performing team that is genuinely invested in your success and career development, this could be the ideal opportunity for you. We're seeking a motivated, energetic, and customer-focused individual to join our team in Lincoln as a Sales Adviser. In this role, you'll focus on canvassing and prospecting to generate new business opportunities-perfect for someone with a strong passion for sales and the property industry. As a Sales Adviser at haart Estate Agents in Lincoln, you will receive: £25000 basic salary Complete on target earnings of £42000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Lincoln: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Lincoln: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Lincoln: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle. Before starting with us, you will need to provide proof of business insurance for your vehicle. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
If you're looking to join a supportive, ambitious, and high-performing team that is genuinely invested in your success and career development, this could be the ideal opportunity for you. We're seeking a motivated, energetic, and customer-focused individual to join our team in Lincoln as a Sales Adviser. In this role, you'll focus on canvassing and prospecting to generate new business opportunities-perfect for someone with a strong passion for sales and the property industry. As a Sales Adviser at haart Estate Agents in Lincoln, you will receive: £25000 basic salary Complete on target earnings of £42000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Lincoln: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre: Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Lincoln: Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Lincoln: Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details To be eligible to apply for this role, you will need: Full, clean UK driving licence. Access to your own vehicle. Before starting with us, you will need to provide proof of business insurance for your vehicle. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.
