Reed Specialist Recruitment
Workspace Services Administrator/Receptionist Rate of pay: 14.93 PAYE or 19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham Park We are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points. Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems. To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience.
Workspace Services Administrator/Receptionist Rate of pay: 14.93 PAYE or 19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham Park We are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points. Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems. To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience.
Selco Builders Warehouse
Coventry, Warwickshire
What You'll Be Doing Driving Operational Excellence Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times Implement store operations strategy to support sales growth and a great customer experience Ensure store labour is effectively deployed within budget to meet service and trading needs Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained Leading People & Culture Inspire, support, and challenge your team to deliver their best through clear direction and coaching Foster a positive, collaborative team culture-lead by example and live Selco's values every day Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews Empower colleagues to make decisions, encouraging ownership and accountability at all levels Recognise great performance and support your team through change with strong communication and clarity Delivering for Our Customers Set the tone for outstanding service, aligned with our value of being brilliant for our customers Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service Safety & Security First Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures Be the primary first aider when on duty Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit-Based Bonus Scheme- We work hard and celebrate success with yearly bonuses of up to 25% of salary. Sharesave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance -We cover the cost of a plan that allows you access private health treatments . Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
What You'll Be Doing Driving Operational Excellence Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times Implement store operations strategy to support sales growth and a great customer experience Ensure store labour is effectively deployed within budget to meet service and trading needs Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained Leading People & Culture Inspire, support, and challenge your team to deliver their best through clear direction and coaching Foster a positive, collaborative team culture-lead by example and live Selco's values every day Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews Empower colleagues to make decisions, encouraging ownership and accountability at all levels Recognise great performance and support your team through change with strong communication and clarity Delivering for Our Customers Set the tone for outstanding service, aligned with our value of being brilliant for our customers Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service Safety & Security First Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures Be the primary first aider when on duty Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount- Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme- Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave- Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay- Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast- Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development- Learn, grow, and take your career to the next level. Refer a Friend Bonus- Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme- We match every 1% above the statutory 5% that you contribute. EarlyPay- Access your earned wages before payday when you need them. Profit-Based Bonus Scheme- We work hard and celebrate success with yearly bonuses of up to 25% of salary. Sharesave Scheme- Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts- Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance -We cover the cost of a plan that allows you access private health treatments . Health Cash Plan- We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme- Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance- Protection for your loved ones should the unexpected happen. Gym Discounts- Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme- Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
