We are currently looking for an Administrator to work in a busy office environment in the construction sector This is a temporary contract for 4-6 months Hours of work are 8.30am-4.30pm The role is to provide efficient administrative support to the Customer Care team, ensuring homeowners of new build properties receive a high standard of service. The role involves coordinating customer queries, managing records, and supporting the resolution of post-completion issues in a timely and professional manner. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email, and online systems. Log and manage customer service requests, defects, and complaints accurately within internal systems. Coordinate with site teams, contractors, and suppliers to schedule inspections and remedial works. Monitor progress of reported issues and ensure timely follow-up and resolution. Maintain accurate and up-to-date customer records and property information. Prepare and issue correspondence, reports, and documentation as required. Support the Customer Care Manager with administrative tasks, reporting, and data analysis. Ensure compliance with company policies, procedures, and relevant warranty standards. Assist with customer satisfaction surveys and feedback tracking. Liaise with internal departments (e.g., construction, sales, and technical teams) to resolve customer issues efficiently. Key Skills and Experience Previous administrative experience, ideally within housing, construction, or property sectors. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent communication and customer service skills. High attention to detail and accuracy in data entry and record-keeping. Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems. Ability to work under pressure and meet deadlines. Problem-solving mindset with a proactive approach.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Principal Engineer - Systems - Design Assurance Location: Glasgow. Hybrid - 3 days / week on site . We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £ 68,500 (DOE) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This is a key role leading the Design Assurance work scope on the River-Class Destroyer Programme, managing the engineering lifecycle and technical risk, through co-ordinating design reviews, zonal and compartment reviews, and maturity management and reporting to provide assurance to the customer and internal stakeholders that the desired performance is being met and maintained by the evolving design. As a Principal Engineer, you'll play a key role in ensuring the River-Class Destroyer product has the right design, and has been designed right. Core duties: You will be applying Systems Thinking to understand the wider problem space to help lead , develop and educate engineering teams to ensure they are aware and capable of delivering their accountabilities through the engineering lifecycle (in particular Design Review and Zonal Review Processes) You will lead the setting, management and reporting on measures associated with project maturity to provide assurance to the customer and internal stakeholders that the desired performance is being met and maintained by the evolving design You will lead development and maintenance of engineering and assurance processes, responding to technical developments and operational need (including; Zonal Review, Compartment Plan Approval, Zonal Completion, Technical Debt and Constrained Design processes) Through strong technical expertise & leadership , you will lead reviews, manage risks and issues, ensure governance expectations are met, and deliver work packages to cost, schedule and quality. You will also provide day to day leadership and coordination of the team, mentoring and coaching engineers, promoting systems engineering best practices and exemplify BAE Systems behaviours and ways of working Essential Skills: Applicants should hold a degree in a STEM related discipline and be a Chartered Engineer (CEng) or possess an equivalent professional registration with a relevant recognised institution Understanding and working experience of key systems engineering principles/methodologies and the engineering lifecycle Strong stakeholder engagement and management skills and leadership experience managing a high performing team Working knowledge of warship or large complex product (System of Systems) design processes, assurance activities and inter-relationships and design delivery would be advantageous The River Class Destroyer (RCD) Design Assurance Team: The team at BAE Systems work as part of the Office of the Chief Engineer in the Systems Engineering team. This is an exciting opportunity to take a wholeship system-level view of the platform and be responsible for managing key engineering governance and assurance processes on behalf of the Chief Engineer. These processes provide evidence of the design "goodness" throughout the programme lifecycle, as well as at key assurance events. You'll work closely with a wide range of internal and external stakeholders to help provide assurance that the RCD both has the right design, and has been designed right. You will lead a small team, fostering Systems Thinking and championing best practice in Systems Engineering across the programme. This is an exciting opportunity for someone who enjoys cross disciplinary engineering, big picture thinking, and shaping how complex maritime systems are assured and delivered. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22nd April 2026. Interviews for this position will take place W/C 27th April. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.